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Using Start Page: Viewing and Managing Users

There are two versions of the Manage/View Users page, depending on your permissions level:

Site Owner or Adminstrator

If you are a Site Owner or Administrator, you will have access to a broad spectrum of User Management tools, including:

  1. Ability to Suspend (and Reactivate) Users
  2. Ability to Delete Users
  3. Ability to Edit User Permissions
  4. Ability to Send Email to Users
  5. Ability to Invite Users

1. Ability to Suspend (and Reactivate) Users

Owner/Administrators have the ability to suspend users with a lower rank than them.  If you're an Owner, you can suspend any user. If you're an Administrator, you can only suspend Power Users, Content Editors, and Designers.

Once users have been suspended, they can no longer update the site in question.  Their email address and password still remain active, however, and they can use WebCrimson to update other sites where they haven't been suspended.

Suspended users remain on this page, and you can Reactivate them in much the same way you Suspended them.  Once an account has been Reactivated on a site, the user will once again be able to update that site.

2. Ability to Delete Users

Owner/Administrators can also delete other users.

Once again, deletion is subject to user rank: users only have the ability to delete users with a lower rank than them.  If you're an Owner, you can delete any user. If you're an Administrator, you can only delete Power Users, Content Editors, and Designers.

Deleted Users can no longer access this site at all.  If you wish a deleted user to access this site again, you'll need to invite them to join the site all over again.

3. Ability to Edit User Permissions

If you're an Owner/Administrator, you can raise or lower the permission-level of any members of your site.  Naturally, the same restrictions around user rank above also apply here.

4. Ability to Send Email to Users

By clicking on "Send Email", you'll get access to a web-based form that lets you send an email to that user.  You can also choose to cc: a copy of the email to your own email account by activating the check box on the bottom of the web form.

5. Ability to Invite Users

When you click "Invite Users", a four-step Wizard will appear to prompt you with a few questions.  The four steps in the process are fairly straightforward

  1. Fill out Basic User Information
    • All you have to fill out is tne User Email Address.  It's important that the email be a working email address, both for contact and for security purposes
  2. Select Permission Level for this User
    • Choose the Permission Level that you'd like this user to have.  You can read more on User Permissions here.
  3. Confirm New User Information
    • Here you'll get a chance to confirm the Email address and Permission Level you've selected
  4. Send an Invitation Email to your New User
    • In this final step, you'll get a chance to customize the text of the email that goes out to your newly invited user. You'll also have a chance to cc yourself on this email.

Once you've completed this wizard, an invite email will go out to the recipient.  If you'd like to invite multiple users, repeat the process.

Power User, Content Editor, or Designers

If you are a Power User, Content Editor, or Designer, then you will just be able to see the User List, complete with Usernames, Real Name, and Permissions Level.  You'll also be able to send Emails to each user in the site, just like Owner/Administrators.



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